Managed Support Services PDF Print

Dial Media Group provides various different levels of support agreements that are custom tailored to suit each company's needs and budget. The support programmes are split between three core types which can then be tailored to the frequency of on-site visits and Service Level Agreements as applicable.

Each support programme is available on a Monthly Rolling Contract and we only require 10 working days notice of cancellation, giving you the peace of mind that you are not locked in to a 12 month contract. This policy is a tribute to the quality of our consultants, account managers and the general running of our company. The monthly rolling contract also allows you to make quick and clear decisions when choosing a supplier.

An account manager regularly contacts your company to ensure you are happy with the service and will offer assistance with quotations and proposals. Your account manager will also book in your prearranged visits and any additional engineering you require.

You can choose a support programme from the options below. For more information please look at our Chrome FAQ

Chrome Lite

Chrome Active

Chrome Managed